The British School of Etiquette is the only organisation of its kind to be awarded internationally recognised accreditation by CPD, ILM and Investors in People. Most recently, we have been accredited as a Provider of Training Excellence, further cementing our position as the leading school for etiquette, manners, life skills and service training.

Our certified training courses help you fulfil your personal and professional potential, paving the way for you to reach the pinnacle of your career.


Investors in People

Accreditation by Investors in People demonstrates an organisation’s commitment to high performance through good people management.

Organisations are assessed against the Investors in People Standard, which reflects the latest workplace trends, essential skills and effective structures required to outperform in any industry.

Against this strict criteria, The British School of Etiquette has been recognised as a great employer that nurtures and retains talented people as well as investing in staff training and development. Our employees thrive because they are given the tools and encouragement to grow and develop with the business.



Training programmes that are accredited by The CPD Service have been thoroughly scrutinised to ensure they meet the very highest standards of integrity and quality.

Continued Professional Development is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.

Established in 1996, The CPD Certification Service assesses training programmes against a universally accepted checklist developed over the past two decades.


Provider Of Training Excellence

The Provider of Training Excellence accreditation is a quality symbol that demonstrates to our students that The British School of Etiquette has undertaken a rigorous third party verification of our training practices and constantly strives to be best within our market.

  • Our course content is high quality and developed from trusted resources
  • We offer students an outstanding learning experience
  • The positive impact of our training has been independently verified


Four of our training courses – Train the Trainer, Hospitality Training, Social and Business Etiquette and Luxury Retail Store Training – have been endorsed and certified by the ILM. Upon completion of one of these courses you will receive a separate Development certificate from the ILM or you can choose to complete a short assessment to qualify for the Endorsed ILM diploma.

ILM is the UK’s leading provider in leadership, management and coaching skills development and part of the wider City & Guilds Group. ILM Recognised Providers are validated through a rigorous benchmark model to ensure they meet the high competency criteria for training quality.

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